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A: I’m sorry to keep you waiting, the
line’s still
A: Good morning, Advertisement
Agency “Rainbow”. How can I help
you?
A: I’m sorry, the line is engaged,
would you like to hold?
busy.
A: Mr. James Henly.
A: Certainly, hold the line, please.
A: You’re welcome.
A: Who’s speaking, please?
Менеджер ( Bob Jones)
B: Thank you.
B: Never mind. I’ll call back later. Who should I ask for?
B: Yes, please.
B: Could I have the accounts department, please.
B: Thank you.
B: This is Bob Jones from Prime Plastics Company.
