1 I have every intention of complaining, (intend)
I fully intend to complain
2 Send them the samples they requested - don't forget, will you? (remember)
Please remember to send them the samples
3 We will provide a 24 hour-a-day-hot line, (undertake)
We (will) undertake to provide a 24 hour-a-day-hot line
4 I anticipate receiving an answer soon, (expect)
I expect to receive an answer soon
5 If you like we can send a replacement, (offered)
They have offered to send a replacement
6 She should have told them of the potential problem, (neglected)
She neglected to tell them of the potential problem
7 I'm not sure, but I think there is a bug in the program, (appears)
There appears to be a bug in the program
8 She says she has the necessary authority, (claims)
She claims to have the necessary authority
Sam told me that Robert didn't….
Mother told her son to go to the dentist.
My cousin said he could ski well.
She told us her knowledge of French was good.