Dialogue: at the travel agencytravel agent: what can i do for you? diana: i`m going to reserve flight tickets for a group of schoolchildren to manchester.travel agent: all right. when are you going to leave? diana: a day after tomorrow. and what about flight time? travel agent: it`ll be a direct flight and it`ll last two hours and ten minutes.diana: we would like to leave in the afternoon. is it possible? travel agent: you can take a swiss air flight departing from helsinki.diana: fine. it`s o.k.travel agent: i suppose you are going to travel economy? how many tickets do you need? diana: yes, of course. we need twenty economy tickets.travel agent: let me see. unfortunately we have only eighteen seats left. the rest two seats you can book in the first class.diana: it` not a problem. i take two tickets in the first class. how much shall i pay for it? travel agent: well, six thousand and sixty pounds.diana: fine. here is my credit card.travel agent: could you give me your name and address? diana: certainly, diana ross, 3 park street, helsinki.travel agent: could you give me your day-time phone, please? diana: +01112223334. travel agent: thank you. would you like to get the tickets now or to pick them before departure? diana: i would like to pick them up before departure.travel agent: you can pick them up at any time after eight o`clock a.m.diana: thank you very much. it`s very nice of you.travel agent: not at all. you are welcome!
