Part i.
complaint letter (25 points)
write a letter of complaint on one of the following topics:
a)
you went to the book store and bought a novel. the seller guaranteed that you would be fully satisfied with their service. when you came
back home, you found out that some of the pages of the book were missing. you went to the store to replace it. however, you were told that
the damage had been caused by your use. you got very angry. write a letter of complaint to the manager of the store explaining the problems.
your letter should include 150-180 words,
b)
you were planning a trip for business. you called the airline company and arranged your flight. however, later on you were wamed that your
night was delayed. you were very worried as you could miss a very special event if you arrived at your destinntion later. besides, it could
cause many problems related to your business. write a letter of complaint to the airline director explainin the problems your wetter should
include 150-180 words,
your letter should follow the structure
introduction
body
conclusio
Celebration is a funny leisure.
People like celebration,because they can have a rest and have a good time in the circle of family or friends.I also have my favourite celebration.It is my birthday.I think-It is one of the main holidays of my life.It's time when you become a year older,so clever,wiser ,more experienced.In this day I arrange a little party ,where I invite my best friends.I enjoy when they celebrate me,wish health,happiness and luck and present me with gifts.After that we gather at one table and eat many taste dishes,especially birthday cake.Then we dance.
Every birthday leave in my memory only good moments!