Question

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Normally people plan their holidays in advance. Holiday- making people, as a
rule, prefer to stick to the same travel agency they have already used before and
got their money’s worth. On the one hand, they trust the travel agency they’ve got
to know earlier, on the other, they expect to purchase a tour package at a reduced
price as regular customers suppose you are not an experienced holiday-maker. You
are at a loss which travel agency to choose out of a large amount of agencies
offering similar services. You want an enjoyable holiday at some reasonable price,
or at least you don’t want to be trapped.
Here are some hints for you. Out of the travel agencies offering similar
destinations and tours pick out 4 or 5. Their names should be familiar to you: their
ads regularly appear in travelogues and in mass media. Compare the prices: they
should be neither too high, nor too low. All the ad information should be clear to
you: nothing should seem odd.
Call the travel agencies you have picked out, and if you lack some
information or advice, don’t hesitate to ask questions. Responding to the callers’
queries is a part of travel agents’ duty. If you are still not disappointed, make an
appointment with the travel clerk at the agency office.
Efficient travel clerks will always help you to make a decision about where to
go, what to see or where to stay in each area you plan to visit. Travel agents are
sure to have the most comprehensive information at hand about the destinations
they offer. There are usually lots of travelogues, brochures, folders, tourist’s guides
and maps available for customers.
You may either Choose and obtain a ready-made tour package, or ask for a
tailor-made tour package. Most of travel companies are able to arrange tailor-made
tours according to their customers’ requests.
Purchasing a tour you should pay in cash or by credit card. You will get a
voucher for the services you have paid for, air tickets and other travel documents.
Travel agents may offer you to pay for your travel insurance. Bear in mind that in
high season the prices are up to 25 per cent higher than in low season, party tours
are cheaper than individual ones; children get discounts or even travel free.

Explain the parts in italics and reproduce the situations in which the sentences occur in the text.

1.Holiday-making people prefer to stick to the same travel agency they have already used before and "got their money's worth."

2. Travel agents "are sure to have the most comprehensive information at hand" about the destinations they offer.

3. Most of travel companies "are to arrange tailor-made tours" according to their customers' requests.