1 She looked around London. 2 O perators can't get a tour. 3 We made for the nearest taxi. 4 She jumped at the chance to visit the Himalayas. 5 He ran into an old friend at the airport. 6 We checked in forty minutes before the flight. 7 Flights to Hong Kong stop over in Dubai. 8 Their trip fell through at the last minute. 9 We thought we had a deal but the hotel chain backed out. 10 After three years of losses the hotel finally broke even.
1It is easy to get around New York on the subway. 2 She jumped the chance to work as a tour guide. 3 The bus broke down in the middle of the high street. 4 The cashier worked out the bill. 5 It’s a tour rep’s responsibility to look after the guests. 6 Tour rep’s pick up the guests at the airport. 7 She drew up the itinerary. 8 Her uncle put her up for a few nights.
My kindergarten was located next to the school, and where I will learn - I knew long ago. I was always wondering what is happening behind school walls. The time has come, and I, too, was a student. Tatiana Vasilievna showed us our class, a sports hall, a Museum, a library and the dining room. And here I sat down at the Desk. The teacher introduced us to disciplines: mathematics, the Russian language and reading. She taught us the fold of the syllables of the words, read, write beautifully letters and words, to solve problems and to believe. All this is of course not easy, but interesting. And still in school are different holidays, sport events. The whole class we participate in subbotniks to our school has always been a clean and beautiful. I know that this year, the school turns 100 years old. There was a time when in classes attended by 70 people. The school has worked in the years of war. So great was the desire of people to literacy. Now everything has changed: the school works in one shift, in classes with 25 people, in the offices to be more beautiful and more comfortable, but we are the children - have remained the same and strive to learn a lot, a lot to learn. Our school is named after Admiral Golovko. And we are very proud of the fact that learning is the school. For me school is the first step into the adult life. Here we have the knowledge, learn to communicate, understand other people's actions. In school our first victories and disappointments. I think that, when grown up, will be remembered with gratitude school years.
When meeting a patient outside the work environment, it is necessary:
Say hello.
Welcome, kindness, attentiveness, non-verbal
openness.
If the patient begins to talk obsessively about problems associated with
health, it is worth it to stop gently and say that it is necessary
discuss at the reception.
In communication, you need to monitor your facial expressions and gestures:
eliminate excessive gestures and ambiguous facial expressions
(rolling eyes, facial expressions showing disrespect for emotions and
feelings of the patient).
Remember your professional role.
The medical worker must say goodbye to the patient in a polite manner
form.
Объяснение:
During the performance of their duties, medical
the employee must understand that the sole purpose of their implementation is
the provision of medical care or services necessary for the patient. therefore
unacceptable:
1. Ignoring patient questions.
2. Ignoring the presence of the patient.
3. Commenting on your workload or temporary
reception restrictions.
4. Showing emotions about your own well-being
and the effect on him of the presence of the patient.
5. Comment on the actions of other specialists and medical
workers, even if any flaw is obvious.
6. Raise your voice.
7. Comment on the patient’s appearance, its characterological
features.
8. Leaving the patient in the office alone, without sufficient
for good reason.
9. Interruption of the reception for personal reasons of a medical worker,
in case of emergency - apologize.
10. Using the patient as an assistant in the delivery process
medical assistance is not permitted in any case (e.g.
calling a patient from the queue by another patient, searching for information in
folders of test results, etc.)
11. Discussion with the patient of his colleagues, an indication of errors in
treatment and incompetence of other specialists.
12. Solving personal issues of the patient.
13. When meeting a patient, it is necessary:
Introduce yourself.
Find out the name of the patient.
You should talk with the patient, looking at him, in a pleasant voice, in
calm manner with the following rules:
In a conversation it is necessary to ask questions correctly, briefly and specifically.
The principles of goodwill must be used,
attentiveness, non-verbal openness (do not sit
arms crossed on the chest, it is desirable to smile).
Listen to the answers to the end.
Provide information necessary for the patient, as part of the job
duties in the form most accessible to the patient, taking into account his
age and intellectual characteristics.
In communication, you need to monitor your facial expressions and gestures:
exclude excessive gestures and facial expressions showing
disrespect for the emotions and feelings of the patient (rolling eyes, etc.).
Recommendations should be made in a patient-friendly manner, avoiding
specialized and incomprehensible words for him.
If the patient "goes away" during communication, gently stop,
focusing on the important.
Remember your professional role.
The medical worker must say goodbye to the patient as much as possible
polite form. Access to a patient of any age is permissible only
in a polite manner.
Concluding the reception, it is necessary to ask the patient whether
he still has questions, if so, then answer them.