Dear Sir/Madam,
I am writing to complain about my holiday package to Egypt that I booked at Sun Travel. The holiday package included a roundtrip ticket, accommodation in the hotel and meals during 7 days. But the holiday was not a success. First, when I arrived at the airport, I was told that I had to wait for the next flight. There was not a seat for me. Besides, I had to pay extra money for the ticket. I was surprised at this news. I phoned you several times but couldn't get through. I was very much upset.
Second, when I took the ground in the airport of Egypt, nobody wasn`t waiting for me. So I had to take a taxi to get my hotel.
Third, the hotel was different in reality. I was not given the accommodation as promised by the package tour. I also was left waiting in the lobby for two hours. While staying at hotel I must admit a poor quality of service. The service staff was impolite. I was always disturbed by noise from the road. Also due to these unforeseen expenses, I couldn't visit many interesting and exciting places.
In conclusion, I demand your Customer Services to compensate me for all expenses or I will take legal actions. My contact number is .
Best wishes,
Alex
ответ: In the northern region of Russia takes place one unusual festival. The festival of the North is sports and cultural event. The festival is held to celebrate the coming of spring. In this region the winter time longer and the sun doesn't shine at all some time. This time is called Polar Night and continues for two months. It was first held in 1934 and more events have been added. This festival always includes a 50 km skiing marathon. About 1200 people compete in this each year. Other events include an ice-hockey tournament, reindeer racing. There's even an underwater swimming in the freezing water of Lake Semyonovkoe. The Russian skiing team always takes part. Sports fans can watch all the outdoor events for free.
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