Exercise 1. Say if the sentences are true or false.
1. Mike is a small boy.
False. The passage states that Mike is a tall boy, not a small one.
2. Sandy is not a good pupil.
False. The passage mentions that Sandy is clever and a good pupil, so she is indeed a good student.
3. Mr. Green’s uncle is a builder.
False. Mr. Green himself is a builder, not his uncle. The passage states that Mr. Green's uncle is a farmer.
4. The Greens are happy in Australia.
True. Although the passage does not explicitly state it, we can infer that the Greens are happy in Australia because they are staying in Mr. Green's uncle's house, and they are fond of the farm and the school in the village.
5. There is no garden round the school.
False. The passage specifically mentions that the garden around the school is very beautiful. So, there is indeed a garden around the school.
Customer: Good morning! I would like to book a holiday abroad. Can you help me with that?
Travel Agent: Of course! I'll be happy to assist you. Which destination are you interested in?
Customer: I've always wanted to visit Spain. Can you recommend any specific cities?
Travel Agent: Spain is a great choice! Some popular cities to consider are Barcelona, Madrid, and Valencia. What dates are you thinking of?
Customer: I'm hoping to go during the summer break, around July 15th to August 5th. Do you have any available options within that timeframe?
Travel Agent: Let me check for you. Yes, we have several options. Would you prefer a package deal with hotel and flights included?
Customer: Yes, that would be ideal. I'm looking for a comfortable hotel with a good location. Do you have any specific recommendations?
Travel Agent: For your desired dates, I suggest the Hotel Barcelona in the heart of Barcelona. It has excellent reviews and is close to major attractions. Is that suitable for you?
Customer: That sounds perfect. How about flights? Do you have any choices for departure and return dates?
Travel Agent: We have flights departing on July 15th and returning on August 5th with a layover in Paris. Would that work for you?
Customer: Yes, that works for me. How much would the package cost?
Travel Agent: The total cost for flights, hotel, and transfers would be $2000. Would you like me to proceed with the booking?
Customer: Yes, please go ahead and book it for me. Can I make the payment now?
Travel Agent: Absolutely! I will need your personal information and credit card details to finalize the booking. Let's complete that process.
Customer: Here is my passport information and credit card details. What are the next steps?
Travel Agent: Thank you for providing the necessary information. I will process your payment and send you the booking confirmation via email. You should receive it within an hour.
Customer: Great! Thank you so much for your assistance. I'm really looking forward to this trip.
Travel Agent: You're welcome! I'm glad I could help. If you have any more questions or need further assistance, feel free to contact me. Have a fantastic trip!
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